Following up on this topic. The new machine arrived and we used the Windows Transfer Utility to move the user's profile over. This same error showed up on the new machine. We then created a new profile and did workstation setups and the error was not there anymore. Therefore the error must have been in the profile on the original machine. I have had to rebuild profiles on other machines before but I didn't even think of doing this as it looks like Adagio runs primarily from a network drive.

The new machine is working fine with the new profile so there is no immediate need to find a solution. I still have the old machine so I would like to test any ideas to see if we can't get to the bottom of the problem. Knowing that it is integral to the user's profile is a big step and will help us troubleshoot these types of problems in the future but I would like to entertain any possibilities as to what file/folder/registry setting is the culprit.

Thanks,

Alex Douglas, P.E.
Hoskin Scientific Ltd.