Hi Alex,

Access Violations are generic error messages given because a process was requested to be performed by the workstation and at that instant in time it could not be.

One reason for this error is a slow connection to the data (due to the network or a large amount of data to load), or a slow workstation. To eliminate the size of data as a cause, could you try accessing the sample data company from this workstation (\softrak\receivables\samdata). If the problem does not occur following the same steps, then the workstation is having a problem loading all the required data fast enough - where other workstations and connections are OK.

If you have a copy of your company data, could you place it on your local C drive and attempt to open the copied data and try the same steps? That would eliminate the data path difference and instead focus on just the program paths you posted above. If the behaviour is the same, then the problem is related to how the data is being accessed via the path.

From your prior posts, it appears to make the problem occur, you just have to open the company data and then click on the Customer toolbar button. Is there anything else open in Receivables, or are you pressing other buttons or 'double-clicking' the customer button? You should only be single-clicking the button.

I suspect that the problem lies with the workstation itself or the connection to the server/data, which is why no other workstation is having the problem.