I know the problems with server is at the root of my problem.

As I said before, did not want to go probing and a 10 minute
fix to come into "hours".

Look in your networked directory (X:\softrak\system)

Rename the "Master User File" - (Get Authorized Dealer to do so...)

Then you will be able to log in with user SYS and Master Password.
What will take time is to redo the users and rights in each module, can be done by an internal staff with security clearance.

One Love...