Hi Bob,

Thanks for all the info. I'm sorry for assuming that Toolkit caused the problem. It's just that I know the system was working before I upgraded and ran Toolkit and nothing else ran after. I wish that I could identify the cause so that I could prevent it in the future, but based on all the information, it's seems that it may not have had anything to do with Toolkit at all.

I have had to back up and restore our data on a few occasions and I am always very careful to have back ups of my data when it was last working and a copy of the current problem data, before I start restoring anything. So no matter what, I can always revert back to the previous state and the state before that and so on. The worst part is that making copies of our data takes over an hour. Not a problem if I'm at home watching TV, but like watching paint dry when 15 people are standing around waiting to get on the system.

I looked at ADSPROF and it contains info that says, "Currency=I:\softrak\system, Task=I:\softrak\system". Everything looked okay, and I do have this backed up with the rest of my data every day, 3 times a day (once before day end, once in the evening after day end, and once more during the night on tape).

I don't recall ever having a signon problem and so I went into autopilot with restoring data because that has always saved us before. I called it wrong this time. The problem was with the installation of the programs, not the data. Don recognized this right away and could have saved us half a day of down time if I'd called him first and explained to him the problem. I do recognize the value in having a dealer and I will think twice next time about whether I really know what I'm doing or if I should call my dealer first!!

Thanks for all the support guys!!