A client has set account 9999 as the General Ledger rounding error account in company profile.

When they receive a PO with pro-rated freight, two offsetting entries generally appear in 9999 - a debit for the total freight amount (the freight vendor's name is in the description), and a credit for the pro-rated freight amount (the primary vendor's name is in the description). No problem.

However, four times during the year, the credit for pro-rated freight was a lot less than the freight amount. And when I look at each receipt, I see that the freight was only allocated to some of the received items, not all (the proration method is "by weight").

What did my client do wrong? Is there a way as they are entering the receipt they can be sure that the freight amount is fully pro-rated to the items?

Thanks

Steve