The Type field when entering Time in TBR or Adagio Adagio Time&Billing is not coming from the Customer Type on the Customer Record. Rather, this is coming from a Rate Level defined on the Docket. Depending on how the Docket is set up, some methods allow choosing a different rate level A to E.

Take a look at the Docket you are entering Time for and if you want a different Rate level, you can change that here.

Regards,