I have paid the fee that provides support on this forum. I'm going to use it however I feel is necessary for me to do my job while using this software package.
I do attend webinars but haven't attended one on the filter option and, quite honestly, I just don't have the time right now which is why I asked the question.
As for the manuals, I find them incredibly brief and not overly useful. The same goes for the 'help' feature which I also don't find very helpful or user friendly. If there is actually a more detailed manual available, that provides step by step instructions, then I'm all for reading that instead.