quote:
Originally posted by Softrak Support:
Hi MaryCould you tell us at what exact point do you get the 'invalid account' errors? When this occurs, are you actually running the Close Year function - or are you posting a batch with Closing journal entries?
- In the 3 Departments that are having the problem, if you go into the Edit Departments and pull up those Depts - do they have 300 listed in the 'Close dept to' account field?
- Is there anything in the dept field?
- In Edit Accounts - is there actually an Account 300 listed, and if so is it active (check the 'Account active?' checkbox in the General screen of the Edit Accounts for 300)?
- Is this account designated as an 'R' (Retained Earnings) account Type?
Finally,
- have you done any other processing in between the time you closed off the other 3 Depts and when you are trying to close these 3?
- Have you done a Data Integrity Check to see if the data shows any errors?
- Do you have a backup prior to running the Close Year function? (Just in case! 
)!
It is during the closing year end we run into problems as we had no problems with closing the other departments in this company.
The 3 departments do have retained earning (300) designated.
Haven't done any other accounting after trying to close year.
I have done an integrety check and everything checks out ok.
And yes I do have a back up.
If all else fails I will have to recreate the company. would be a long process but totally possible.
Thank you
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