It occurs when editing the customer in both OE and AR and when entering an order in OE. Sometimes it pops up once, sometimes 3 times. I can't get rid of it and start fresh. The old alert won't go away. Data integrity was good last time it ran which was Friday night. On Sept 2 there were File Errors in Customer Alerts and they were rebuilt with Data Care. It's possible this problem has been there on this customer since that time and I'm just finding it now.
Customer Alerts ... 1 error(s) found ........................................... FAILED
Summary
File Integrity ... 1 error(s) found ............................................ FAILED
Finshed at: 2010.09.02 23:49
Data Repair Phase
Rebuilding Customer Alerts ... Done
Finished rebuilding integrity errors.
_________________________
Susan Tennier
TDL Canada
Trenton, Ontario