We have run an A/R Customer Transactions Report for all customers for a date range from 1980 to today (basically all dates) for all transaction types and have set the flag to include zero balance customers. The report returns no data. We have run this report in the past without any problems and we definitely have customer transactions in every month. I am not sure when this report was last run (it's run at least monthly and often more frequently than that) but this is the first time we've had a problem with it. We recently downloaded a trial of Adagio ODBC but I don't think we accessed any live data with it, just sample data. Any ideas why this report is not returning any data and how I can fix it?
Thank you,
Tanja