Ahhhh, so stupid! When we open the Customer Transactions Report, the Customer Number field defaults to Starting - blank and Ending - zzzzzz. The Customer Name field defaults to Starting - blank and Ending - blank. We didn't change the Ending to be zzzzzzzzzzzzzzzzzzzzzz so of course we didn't get any results because we don't have any customers with a blank customer name. If I run it now with the Ending field filled with "z"s, we get results. I believe the Customer Name Ending field used to default to "z"s??

Argh, sorry for the hassle!

To answer your question about version, we are on AR 8.1A. We know we have to do a major implementation to move to AR 9.0 but haven't yet got a plan in place for doing so.

Thanks for your help!
Tanja