Hi Linda,

The 'C' address fields print information stored directly on the customer record.
The 'B' address fields print information stored in the Bill to area of the invoice.

For a document that is not printing the billing information using C codes, you should confirm that the customer has address information.

Also, what versions of Order Entry and Receivables are you using? Receivables 9.0A has a different way of handling addresses than previous versions of Receivables.