Thanks for the replies. Our printer is a Konica Minolta Bizhub 200. I am not very good at determining the driver, but it appears to be a Konica Minolta 350/250/200 PCL. I also have access to a Brother HL-5250DN Series printer. The same thing happens at both printers when I print an invoice in history from my station. The billing address is not printed. Signing in with my log-in on another station and printing exactly the same way does not produce this problem.
Linda