After printing the cheque it says, "do you want to print additional forms" and I click "Yes". Then I click on Preview and it shows 0 of 0 and an hour glass and stays that way forever. I tried Alt-tab and there is nothing hidden behind. The preview window will only allow me to do one thing. Close.
After closing I clicked Print. It immediately responds with "Were the forms printed correctly"? The form however, did not print at all so I click no and repeat the process over and over with different printers and different spec sheets. I've tried alt-tab and every thing else I can think of but no luck. The only way I can get out of this screen is to click yes - the forms printed correctly and clear the advice info.
I've tried changing the options for the additional form to the default printer and to specific printers. It doesn't work either way. I've tried changing the default Additional form for the bank to another form including some of Adagios sample forms that have been unedited by me. I've tried multiple vendors. All are giving me the same result.
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Susan Tennier
TDL Canada
Trenton, Ontario