When I tested this here - I did not find a problem, however - I did not try creating a shortcut icon for the report, and try running it from the shortcut. I incorrectly thought that you had compiled the report and put it on your desktop - I apologize for the misunderstanding!

Since the shortcut itself will open Crystal and go directly to the preview, I can't see how this would affect the report initially, unless it has something to do with the 'save data with report' option. By default, this option is enabled. You can go into File - Options and turn this off if you like, as you can set it individually on reports as needed.

Can you try turning off this option, then save the report? Does it work then? This would mean that you would get fresh data each time, unless there is another reason you do not want to refresh the data.

I will post the results of my further testing as soon as I can - thank you for your patience, Ian!

Martin - thanks for your input. To make things clearer (I think! ), Crystal Reports 8.5 for Adagio is a fully functional Standard Edition of Crystal 8.5, modified as per license to work specifically for Adagio and related datasets.

Yes, you can download a utility from the Crystal Decisions web site that adds report distribution and compilation functions into Crystal Reports. Using Compiled Reports and the Report Distribution Expert with version 8.5 of Crystal Reports is ONLY supported when used with the Developer Edition.

Using Compiled Reports and the Report Distribution Expert with Crystal Reports for Adagio is a violation of the Crystal Reports license agreement and is not supported. A dealer who has purchased a copy of Crystal Report for Adagio could also purchase a copy of the Crystal Reports Developer Edition. The dealer could then design compiled reports for clients and deploy them at the user site. The user would be required to have at least 1 copy of Crystal Reports for Adagio installed. However, at this time we have not certified this will work, and we will not be providing technical support for this environment.