You indicated that the error only occurs when you are trying to preview or print the report from an icon or another system.

As indicated previously, compiled reports and Report Distribution Expert are no longer supported in Crystal 8.5. This means that all users must run the Designer to print reports. Given the license model, this means one copy of Crystal Reports for Adagio must be purchased for each workstation that wants to print reports.

We cannot provide technical support if you are using Crystal Reports for Adagio with compiled reports in this way. If you have no problem when running the report while in Crystal Reports for Adagio, then we do not have an issue.

It is still possible to export reports to other formats such as Excel for viewing by users who do not have a copy of Crystal installed.

Take care,