Version 8.1C
Operating system is Vista and antivirus software is AVG
There is a CustomRP subfolder in the Softrak\OEWIN folder, but it has been there for sometime and we haven't added anything recently.
No the same error occurs when trying to access sample data
If she logs in on another workstation she has access
She couldn't log in on Friday, but doesn't use it every day so I can't tell when the error occurred.