I currently use Adagio OE Version 8.1C, Receivables 9.0A, and Inventory 8.1B.
On 23 February we processed a 2 page invoice from OE with 38 line items (page 1 with 20 lines and page 2 with 18). After printing the invoice we noticed that only page 1 was printed with only 14 lines. (Page 2 did not print) However the printed ejected the invoice and another invoice started printing.
We reprinted the invoice and both pages 1 and 2 printed with all the line items on.
The same thing happened again on 1 April. This time it was a 1 page invoice with 8 line items. Only 1 line item printed, and the total at the bottom of the page was for the 1 item only. The other 7 lines did not print. Again the printed ejected the invoice and another invoice started printing.
We reprinted the invoice and all 8 lines printed with the correct total for the 8 items.
Can someone help?