Hi Ilona,

An 'access violation' error message is a rather generic message that indicates that at a particular moment the program wanted to perform an action but was unable to do so. Sometimes this error is due to poor performance on the network or workstation, sometimes it is due to a program problem, or perhaps file caching or opportunistic locking, or other reasons. Often it is difficult to narrow down the reason, and ususally it is just an annoying message that can be ignored and doesn't prevent anything. Your message indicates that this wasn't the case for you.

Can you post the service pack date for Adagio Receivables 90A? We have released a couple since the initial release in March. Check the Help / About screen for this information.

Was this the first cash batch that Debbie or anyone else entered? If not and the process worked, then the cause is more likely to be due to something in the environment.

Does the data now pass an integrity check?

How large was the cash batch - number of entries? Over how many days was the batch entered prior to the error - and could the batch be entered in multiple smaller batches for the future?

I can appreciate how frustrating an error like this is.