Hello,
We are changing our procedures to get away from the Financial Reporter.

We are now doing the following:
1) Select File | Export | Accounts

2) Select the export template
• GLACCT_CMW for Commonwealth Insurance.
• GLACCT_CICA for CICA

The export is set to export the file to Excel. Once completed we open the file and get the following 2 errors:
File error: Some formats may have been lost.
File error: data may have been lost.

Any idea why this happens? We are using excel 2003 and excel 2007 and both programs display this error.

Thanks

Jeffrey Marshall
Support Technician, Information Technology
604.891.6698 Direct
Email: jmarshall@commonw.com

Commonwealth Insurance Company