What changed is that I installed Sales Analysis Upgrade and ToolKit Upgrade. We do use OE and I have not installed the new AR yet. I\softrak\system\ADS32.DLL is dated October 3, 2008. The only other thing I can think of that has changed recently is we changed a username on our server and added a new workstation. Nothing else new. We never scan Order Entry. Only Retrieve Sales Data from Order Entry as part of our Day End procedure.