Our company has the Bank Rec module, which interfaces with Paybles. We have discovered an error in our work.

We entered a cheque in A/P. It posted perfectly fine. I can see it in A/P, and I can see it crediting our clearing account.

I see no debit in the clearing account, nor do I see the cheque in the Bank Rec module. The only conclusion I can come to is that it was deleted as a batch when it was retrieved to the Bank Rec module.

My question is this: Is there a way to disable the ability to delete batches? I would still want users to have the ability to enter batches, just not delete them. Is this a possibility? I checked profile, and I checked user set ups, but did not see where I can change this.

Thank you.