Hi, Kevin,

I agree that when you create an interest batch you don't have all of those options (specifically the Customer Short Name).

Depending on what your 'Clear transaction detail by' option is set to in the Company Profile, you will be able to run by Billing Cycle only or, if Period End is selected' you'll be able to select by Billing Cycle or Customer Number. Sounds like your 'Clear transaction detail by' option in the Company Profile is set to 'Billing Cycle' as that is all you have to choose from when creating an interest batch. Thank you.

I was wondering what you were referring to when you said from Customer 'blank' to 'zzz'. Apparently this wasn't the Interest Batch. Was it on the Print Statement range? Or? You'd indicated previously that you use a Print Statement range using the Customer Short Name which is why I mentioned that also.

If, for example, you try to Create an Interest Batch and have selected a Billing Cycle range of from 'blank' to 'zzz', you will receive a message that there are no transactions to charge interest on. You should be entering the ending value as 'zzzzzz'.

Also, when you look at Edit | Billing Cycles, please edit each one and check the 'Interest Last Invoiced' date. This date must be within the Frequency for each customer having a statement run. If it is not, for even one customer, you will continue to receive the prompt.