Hi, Kevin,

To select all:

- billing cycles, please enter 'blank' to 'zzzzzz'
- customer number/code, 'blank' to 'zzzzzz'
- customer short names, 'blank' 'zzzzz'

I'm not sure what you mean when you say, 'It is run from customer blank to zzz'. Please confirm.

Also, have you checked in Edit | Billing Cycles that none of your billing cycles are set to a 'Frequency' of '1'?