Hi Jen,
The 'definition' of an 'inactive' account in the Trial Balance report is a 0.00 current balance. This is why you don't see the account printing - if the transactions net to zero then it will not print on the Trial Balance report. It will print on the Detail Listing report - which considers an inactive account only with both a zero balance AND no transactions existing.
In Adagio Ledger 90A, you can mark accounts specifically as Inactive and not print these on the Trial Balance and Detail Listing report, separately from the option to print 'accounts with no activity'.
_________________________
Regards,
Softrak Tech Support