I installed Ledger Service Pack 20080307 a month ago without any problems. We had our fiscal year end March 31, 2008. We have both the current year and next year open in GL at the moment. A couple days ago, I installed Ledger Service Pack 20080402 with great difficulty. It froze during install a few times and I had to end task to get out of it. I realized there were outstanding batches to retrieve and so we retrieved those and tried to install Service Pack 20080402 again. It froze again until eventually I left it alone and after a delay, it finally installed all the way through.

Everything looked good in Ledger and was working well. We imported a Paymate Payroll batch for April and it imported into the current year instead of next year. We figured out how to "copy" and "move" the batch to "next year". Then went back to the current year and deleted the empty batch.

At Day End, we were unable to complete posting and printing the batches in GL. It said there were GL files open. When we looked on our server it showed 10 open GL files on a user that user was not currently using Adagio. Maybe the "end task" from the Ledger Service Pack install caused the files to remain open. We killed the open files session and then ran DataCare and it got these errors:

Adagio Ledger: Application Integrity

Checking Next Year Account Balances ...

Account [ 1300 - ] out of balance is 111,111.57 calculated is 222,222.93.

Account [ 2015 - ] out of balance is -11,111.39 calculated is -22,222.21.

Account [ 2140 - ] out of balance is 11,185.36 calculated is 22,752.82.

Next Year Account Balances ... 3 error(s) found

(NOTE - I changed the numbers above for confidentiality sake on the forum, but the issue is that the numbers do not match.)

Rebuild gives these errors:

Data Repair Phase

Data requires EXPERT. Call Softrak Systems for Data Repair Service.

Data requires EXPERT. Call Softrak Systems for Data Repair Service.

Data requires EXPERT. Call Softrak Systems for Data Repair Service.

Fixed 0 of 3 application integrity errors.

Finished at: 2008.04.18 18:01:46

When we try to open Ledger now it gives this error:

Error: Incomplete posting. Only Data Integrity check will be available.

I tried reinstalling the service pack and reinstalling ledger but there is no change. Can anyone help me figure out how to solve this problem and how to avoid it in the future?

Thanks,