Hello Mary

Basically, these errors are being returned by G/L, not TBR. However...

Did you change anything in the way you process your TBR transactions (or in the GL) that could have affected this batch? Did you have a system failure or power outage during the posting of the TBR batches? (Normally this would show up in the Data Integrity Check, but not always) If not -

1) After retrieving the TBR subledger batch into your GL, did you post it right away (when prompted during the retrieval process) or did you print the batch listing first, then post using the Batch processing area in GL? Did you notice if the batch balanced on the print out?

In TBR, did you get any error messages during the posting of those batches? Did all entries balance at that time?

2) "Source code does not exist" error is returned in GL when either there is no source code entered in the batch, or the source code entered does not match any in the GL Housekeeping - Source code maintenance area. Was a source code removed from this area, yet the batch contained the old source code?

3) Ok, this a G/L support question - not TBR. Since the entries are now in GL, you must use GL's methods to "fix" it.

Otherwise, the only other option would be to restore your TBR and GL data from a recently made backup (if you have one). If you decide to do this, then afterwareds you should check the entries in the TBR batches before posting them to ensure all entries balance and are valid for the fiscal period, then in GL you should ensure that all source codes required in fact exist in GL before you finally post the batches in TBR.

What version & release date of TBR are you using? What version of G/L and Windowing System Manager? The version of G/L you are using would determine what you should have toggled in the G/L Feed & G/L 6.1 Interface option. If you are using V6.1 or higher, then you should have this set to "Y" - if using 6.0 or earlier, this should be set to "N". Checking this option AFTER posting your TBR batches will not help - it MUST be toggled before posting any batches in TBR (could it have been inadvertently changed in error?) If not then this is not a concern and is unrelated to this issue.

As a footnote, I cannot look at your data unless you are on a current technical support plan. You can contact our Customer Service Department if you are interested (604) 736-3741 or customerservice@softrak.com - but having your data at this point would not be helpful unless you have checked all the areas suggested above.

Hope this helps
Regards,

Softrak Support