We have a customer that overpaid on an invoice, and now wishes us to return the amount of overpayment. Normally we would have done an adjustment and coded the transaction to our bank code. We have installed the module Bank Recs though, which now changes everything, and I wondered what is now the best way to proceed, as Bank Recs does not retrieve to A/R when I am making a payment, as in this case.

Any guidance will be greatly appreciated.