Dear Mary

More than anything, I would strongly suggest that you perform a data integrity check. If you have DataCare, use that - if not, then the WSM DIC will do.

Also note that if you restore data, you must be careful about files that already exist still being there - sometimes restoring data will not overwrite existing files (depends on how you do your backup/restore procedures) and this will cause other problems.

"File (unit) 14 cannot be opened" refers to a file that may have become unaccessable for some reason. Sometimes, just rebooting your workstation can resolve this, other times, it is to do with a network/server problem.

Problems like the ones you are describing are not usually due to a problem with the program, but are data-related.

You may need your Dealer to pay a visit to help you with the data integrity check - if there are errors detected the best thing you can do is get a Database Repair, as this way, you will know that you are starting off with good data.

If your Dealer cannot offer this service, we have a DBR department here...you can email: datarepair@softrak.com if you would like more information.

Good luck!
Regards,
Softrak Support