You must be on a Technical Support Plan in order for you to have us look at your data. We are aware of this issue & it's cause - if you did not convert from the DOS QC, then the options available to you to resolve this are still the same as what we have indicated.

You must get the data fixed, upgrade to Adagio Checks, call a Softrak Business Partner or sign up to get the full benefits of Technical Support. This is a free forum, and we offer suggestions, which we have given to you. Following one of these recommendations can resolve this issue.

Regards,