1. Point of sale is our Website.
2. Customers use their emails for their online accounts and I hope we can all agree that email addresses are the norm for creating unique accounts online.
3. Adagio uses a 6 character field to identify the customer.
4. We are constantly having to manage the relationships of the online account (email address) to the customer number in Adagio.

Is there a way for Adagio to allow the email address to serve as the customer number? Meaning the email address is the unique or “key identifier” for the customer.

How are others navigating this obstacle?

It would seem attractive to online retailers needing a solution like Adagio to use the email as the key identifier.

Any and all help is appreciated.