Hi Clay,

No, Adagio does not allow an email address to be the customer number. Nor is there a requirement that the email address be unique for each customer. There are scenarios where multiple customer records (say branches) might have the same contact email, in the off-line world.

A data structure change would be required to add an additional index by email address to the customer file in order to be able to search for a customer by email address. And additional R&D would need to be done to accommodate this, which I will leave for others to comment on. There had been some prior discussion about this topic among consultants and Softrak last week.