Patricia - there is a new option in User Preferences called 'Close forms dialog after print' that was introduced in OE81E. What is set here for the particular user? If it is enabled, try turning it off.
Mike - When you print a single form from the grid (ie Enter Orders or Invoices), only one form can be printed at a time. If you find the respective print function from the Order Entry menu (ie Print Order Confirmations or Print Invoices), then the range will be active to print, fax, email or generate PDFs for multiple documents.
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Regards,
Softrak Tech Support