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#17561 - 06/11/09 03:17 PM Printing Manual Cheques using various Bank Specs
cclory Offline
Adagio Enthusiast

Registered: 02/06/09
Posts: 23
Loc: British Columbia
I am trying to print a manual cheque using a bank account (ACCESS account) other than our operating account (VCAS account). When I choose the specification in the print cheque dialog box the cheque template that comes up is correct but with the wrong bank account info (showing the VCAS account number). I have printed cheques using the Print/Post cheques and advices option to the ACCESS account many times without a problem with the templates account number. Can you give me any in sight as to why this might be happening in the Manual cheque option?

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#17565 - 06/11/09 05:41 PM Re: Printing Manual Cheques using various Bank Specs [Re: cclory]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11549
Loc: Vancouver, BC Canada
Is there anything 'hard-coded' onto the check specification that prints account information, rather than reading it from the bank?

Manual check batches are assigned to a particular bank when they are created - can you confirm that the ACCESS account was indeed the bank used for the batch?

Which specification field codes are printing the unexpected information? Edit the specification to determine this.

Also ensure that you don't have 2 specifications with the same title. It may be that you are selecting a spec to print with and in fact it is a different spec than what you meant to print with.
_________________________
Regards,
Softrak Tech Support

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#17566 - 06/11/09 05:53 PM Re: Printing Manual Cheques using various Bank Specs [Re: Softrak Support]
cclory Offline
Adagio Enthusiast

Registered: 02/06/09
Posts: 23
Loc: British Columbia
I didn't realize you had to select the bank when first created. That solved my problem. Thanks

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