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#13456 - 07/07/08 12:18 PM IC 8.1
Donna A. Heavner Offline
New Guy

Registered: 02/08/02
Posts: 6
Loc: Towson, MD
After upgrading to IC 8.1 my client can not print the Transaction History report. I starts and gets to "Writing History information to file" and then it just sits there.
_________________________
Donna A. Heavner
Heavner Computer Consulting
daheavner@verizon.net
410-583-1935

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#13458 - 07/07/08 12:59 PM Re: IC 8.1 [Re: Donna A. Heavner]
Softrak Support Online   happy

Adagio Action Team

Registered: 03/09/99
Posts: 11557
Loc: Vancouver, BC Canada
Hi, Donna,

Is this happening on just one workstation or on all workstations? Have you looked for temp files in the local Temp folder that need clearing out?

Does it happen when trying to print the report using sample data?

Are they able to print other reports in IC, say, an Item Status report and a Company Profile?

You've probably already checked this but is their data integrity clean?
_________________________
Regards,
Softrak Tech Support

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