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#69425 - 03/06/23 11:22 AM trying to renew...
JeanB Offline
Adagio Maven

Registered: 03/16/07
Posts: 179
Loc: Kelowna, BC
Not sure if this is where I can post this but I need to know if my renewal is being processed.
I emailed my payment information in almost 2 weeks ago and it has not been processed yet. I've re-sent the email twice and have called the office numerous times to confirm the payment is being put through but nobody has gotten back to me. I just need confirmation that it has been received since our renewal is due next week.

Any idea why there's radio silence at head office? I've tried Sales, Accounting, Customer Service...

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#69430 - 03/07/23 07:33 AM Re: trying to renew... [Re: JeanB]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11321
Loc: Vancouver, BC Canada
Hello Jean,

I just double checked with Jeffrey on the Order Desk and you should have received a reply from him this morning.
_________________________
Regards,
Softrak Tech Support

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#69431 - 03/07/23 08:48 AM Re: trying to renew... [Re: Softrak Support]
JeanB Offline
Adagio Maven

Registered: 03/16/07
Posts: 179
Loc: Kelowna, BC
Thank you so much... reply received. smile

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