Topic Options
#34387 - 12/17/12 11:02 AM Posting to the wrong Customer
CBS Electric Offline
New Guy

Registered: 02/24/09
Posts: 6
Loc: Calgary, Alberta, Canada
Can someone give me some information on the correct procedure for a receivable that was posted to the wrong customer approximatelty 6 months ago. I need to reverse that and apply to correct custimer !!

Top
#34395 - 12/17/12 12:14 PM Re: Posting to the wrong Customer [Re: CBS Electric]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11570
Loc: Vancouver, BC Canada
Was this an incorrectly posted invoice or cash receipt?

For a cash receipt, here's the link on this forum to the question you previously asked on June 26th.

If it is an incorrect invoice, you should post a credit note or adjustment against the invoice - with the same transaction date so that the accounting is reversed for the correct fiscal period - and re-enter the invoice for the correct customer.
_________________________
Regards,
Softrak Tech Support

Top


Moderator:  Softrak Support 
Who's Online
1 registered (1 invisible), 84 Guests and 0 Spiders online.
Key: Admin, Global Mod, Mod
Forum Stats
1865 Members
5 Forums
14482 Topics
70726 Posts

Max Online: 432 @ 01/20/25 10:17 PM
May
Su M Tu W Th F Sa
1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30 31