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#34387 - 12/17/12 11:02 AM Posting to the wrong Customer
CBS Electric Offline
New Guy

Registered: 02/24/09
Posts: 6
Loc: Calgary, Alberta, Canada
Can someone give me some information on the correct procedure for a receivable that was posted to the wrong customer approximatelty 6 months ago. I need to reverse that and apply to correct custimer !!

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#34395 - 12/17/12 12:14 PM Re: Posting to the wrong Customer [Re: CBS Electric]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11686
Loc: Vancouver, BC Canada
Was this an incorrectly posted invoice or cash receipt?

For a cash receipt, here's the link on this forum to the question you previously asked on June 26th.

If it is an incorrect invoice, you should post a credit note or adjustment against the invoice - with the same transaction date so that the accounting is reversed for the correct fiscal period - and re-enter the invoice for the correct customer.
_________________________
Regards,
Softrak Tech Support

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