I'm hoping someone can help with a frustrating error that I frequently get.

In Adagio AR, when I open someone's account and double click on a line item to see the transaction details, I frequently get an error message pop up: "Access violation at address 00070033. Read of address 00070033." I click "continue application" and a new pop-up comes up: "Attempting to perform operation on unopened A/R Transaction matching file." I click OK, and the same pop-up comes up again. I click OK, and the same pop-up comes up one more time. I click OK, and a slightly different pop-up comes up: "Attempting to perform operation on unopened G/L Transaction Details file." I click OK, and the same pop-up comes up again. I click OK again, and the Transaction Details window finally opens, but the section I need (with the GL codes and the amounts going to them) is empty instead of showing the data. When I click Close or the X, I get a pop-up saying "Access violation at address 0078FF32 in module 'Receivables.exe'. Read of address 00000008." I click "Continue application" or X and it goes back to the Transaction Details window. If I click Close or X, I can repeat that for as long as I like, but in the end I have to use Task Manager and End Task on Adagio Receivables to get out of it.
The really strange thing is, if after restarting AR, I try to see this exact some transaction detail again, I can often get into it no problem.

This error happens quite frequently (not all the time, but frequently), and it’ll happen regardless if I did a Data Integrity Check on all modules that morning or not.

Does anyone know what’s causing this error, and how to fix it?