Our client upgraded from AR 9.1A to AR 9.2B and the Invoice Batch Listings and Invoice Posting Journals sent to the printer stop for manual tray selection.
This issue was not happening in AR 9.1A.


We upgraded them to AR 9.3A and the problem persist. Other reports from AR, such as Aged Trial Balance or Cash Posting Journal, don't require human intervention to select the tray.

They can print from GL and AP any kind of reports and the tray is automatically selected.

The printer is a multifunction printer Ricoh MP C4503.

Does anybody experience this type of issue with these reports on this or any other multifunction printer?