I am trying to change the bank in the 'edit control account' window and am getting this message:

uncleared posting journals and/or check register exist.
Control account set cannot be modified.
Print and clear all posting journals and the check register

all have been printed and cleared. still get message.

Note - one user was running a check run. she did everything except clear the check register. I then, under a different user name, cleared the check register. would that have created this error??

what do we do now?