On numerous occasions when I have tried deleting a customer I get the message " Unable to access customer Notes Header. This file is in use by (account user name)in window (SalesCQ)" then I have the choice of "Cancel"or "Retry" It doesn't matter which I choose I get the same message comes back up and I end up in a loop which I can't get out of. This happens in Adagio Order Entry 8.1D , Adagio Receivables 9.0B and also when I am trying to transfer a prospect into a customer in SalesCQ 8.1B I will sometimes get the same message and again I am stuck in a loop and have to get someone to Log me out of the system. It seems the Cancel button does not do what it is supposed to do. Is this a problem that is being worked on to correct? or am I doing something wrong?

Thanks