Since installing the service packs we've lost all of our customizations in the grids.

For example, when viewing a customer we have the default grid for the SYS user set to:

Cust#/Name/Contact/City/Province/Balance

There is a check mark in "Set view for all users".

However, when logged in with as our individual users, the grids now appear as:

Name/Code/Address 1/Address 2/Zip/Salesperson

When we click on RESET, it does not change.

Can we not set the view for all users anymore??

Setting up each individual user will take many hours and will be almost impossible to keep everyone consistent.