We are a retail store that sometimes has merchandise returned. In AccPac we would create a negative balance invoice and the amount would be handled (in the background by AccPac) as a payment; the amount would be applied to the earliest invoice or balance forward amount. We are now running Adagio side by side with AccPac and upon running statements we have found that Adagio does not handle negative balance invoices in this manner.

How does Adagio handle these invoices? (They are showing up as with the current amount equal to the original amount.)
Is there a way to make Adagio handle them the same way as AccPac?

Thanks
-RT