A clinet has run into a problem I have not seen before:
- When she prints the GL transactions in AR, only the transactions for March 30 and 31 are included. The rest of the month is missing.
- The batch cannot have been retrieved into the GL as the GL is not installed on that computer (or even in that building!).
- Th3e routine (batch file) that copies the GL batch to a disikette to take to the GL automaticly creates a series of 5 aged copies of teh batch, and that has not happended.
At present, she is going through the posting journals and adding up the figures, but -- of course -- would like to know what caused the problem and if there is any actions she can take to avoid a repeat.
Has anyone seen anything like this before?