Hi Support:

Lately, I have seen users calling that their Adagio froze or they cannot enter a document after a crash. I identified the issue as clicking the Print button or the Post button still having the batch opened.

Currently, users have bigger monitors and even two monitors. They move the open batch document list besides the batch list grid. Then without closing the batch, they click on the Print button for the batch instead of the print button for the document. Also, the batch list might be minimized and they click on the Post button without closing the batch.

The post issue needs to be solved with a Data Integrity Check.

Could R&D verify that the batch has been closed before allowing clicking on those buttons?

Attached an example


Attachments
2023-01-19_16-30-04.jpg (42 downloads)

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Patricia Balbuena Cotlear
AP SMART SUPPORT
236 991 3060