Problem #1

We are running into an issue after you have entered an Template Quote or a new Quote.

Entering is OK. But if you finish the quote and let it fall out to the Quote list and then click on "Order" you get the following error:

"-" is not a valid integer value"

But if you enter the quote (or template) and click the Order button while in the Quote and before you click OK before it falls out to the list all is good.

We are thinking this is an operating system issue not sure. But it is happening on both Windows 10 (Home 64 bit) and Windows 7 (Pro 64 bit) workstations Nevertheless we can not send the Order over from the Quote List box.

Not sure support if you have run into this.

We are running Sales CQ V9.2B(180608) and Order Entry V9.3A(200914).

Problem #2

Our customers are flagged on their Invoicing tab record to Require PO? (this is checked).

Since we have issue #1 if we try to send over the Quote (on the fly so to speak) Sales CQ prompts us to enter a PO in the Reference field. But it already has been filled in. So what we have to do is cancel the Quote go back to the Customer record and take this check off on the Invoice tab. Then go back into Sales CQ and then enter the PO # in the reference and then the Quote will then go over to O/E (again only on the fly will the quote go over if we let it go to the list and then click the Order option we get the integer error from #1). This obviously defeats the purpose of the "Require PO?" since it will never prompt us and lo and behold we will forget to enter the number in the Reference field.

If you can have a look at these support. Our Receivables btw is V9.3A(200610)..