Hello all,

Hope everyone is safe with everything going on currently.

I've had this error in the past, and the typical recommendation from other forum posts and one/all of restarting the NovaPDF service, restarting the system, and or uninstalling/reinstalling the Adagio PDF driver has resolved it. Not this time.

This is a Server 2016 RDP environment and I can't seem to shake the error. Numerous reboots, uninstall/reinstall attempts (some forced as administrator, some not to see if a different result would surface), installed any O/S windows updates, reboots again and still the error lingers. With more and more users moving offsite at the moment EPrint is becoming even more essential. I suspected maybe a user rights issue on the Reports folder, but this is occuring across 12 datasets within a community, within all modules, and started on Monday out of the blue.

Does anyone have any ideas on something else to try?

Thank you.