Hi.
We ran the update to Adagio Payables on Friday. Prior to the update, I had no issues..
I was in the office using another program on the weekend, and could NOT run reports.
I was in contact with the admin on the other program, who indicated that the Crystal Reports version on my computer was a newer one. She remotely accessed my computer, found the file called "SAP Crystal Reports Runtime Engine", uninstalled it, and reinstalled a slightly older version. I was immediately able to access the required reports.
Unfortunately, when I just opened Adagio Ledger, it forced me to update due to the older Crystal Reports version, and when I did, the other program will no longer run.
What can I do?
Marc