Hi there, we have an issue to void cheque. Before, when a cheque is being voided, the cheque amount is back to the vendor's account automatically. But recently, when we voided the cheque (same procedure as before), the stauts in the Check Reconciliation window shows V, but the amount didn't go back to vendor's account. could anyone please help us on this? is that relating to active " Recover Batch" function under "Maintenance"?

thanks so much!
Jennifer